Privacy policy
At Velox, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information from and about users when they schedule a demo or contact us through our website or other channels.
1. Information
Information we collect
We may collect various types of information from and about users, including:
- Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and other similar information when you provide it to us voluntarily or when you interact with our Services.
- Usage Data: We may collect information about how you use our Services, including your access times, browser types, and language preferences. This information is collected solely for the purpose of improving our services.
- Device Information: We may collect information about the device you are using to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information. This information is collected solely for the purpose of improving our services.
How we use your information
We use your personal information to provide our services and to communicate with you regarding your account and other matters related to our services. We may also use your information to improve our services and to customize your experience with our website and other channels for various purposes, including:
- To provide, maintain, and improve our Services.
- To personalize your experience on our Services.
- To respond to your comments, questions, and requests.
- To send you technical notices, updates, security alerts, and support and administrative messages.
- To communicate with you about products, services, promotions, events, and other news and information we think will be of interest to you.
- To monitor and analyze usage patterns, trends, and activities in connection with our Services.
We use your personal information exclusively for the purposes listed above and do not sell your personal information to third parties.
Data Sharing and Privacy Assurance
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures and technologies to protect your information, including encryption and firewalls. We also restrict access to your personal information to employees and contractors who need to know this information to provide our services.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with our partners or service providers who assist us in providing our services, under strict confidentiality agreements, and solely for the purpose of delivering our services. We only do this with your explicit consent or as required by law.
2. Log data
In addition to the information mentioned above, we collect log data when you interact with our Services. This log data includes your computer’s IP address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is used solely for analyzing trends, administering the site, tracking users’ movements on the site, and gathering demographic information.
3. Cookies
Our Services use cookies and similar technologies to enhance your experience. Cookies are small files placed on your computer that allow us to recognize your browser and capture certain information. The data collected through cookies is used solely for improving your experience on our site and is not sold to third parties. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
4. Security
We employ industry-standard security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. Despite these efforts, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You may withdraw your consent for us to collect, use, or share your information at any time. To exercise your rights, please contact us.
6. Changes
This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
7. Contact us
If you have any questions about this Privacy Policy, please contact us.